TERMS AND CONDITIONS

LABOGEMDI Terms of Service and Conditions of Sale

Last Updated: 02/11/2024

Welcome to LABOGEMDI. These Terms of Service and Conditions of Sale (“Terms”) govern your access to and use of our website, Labogemdi.co.za, and any products or services purchased from us. By accessing our website or purchasing, you agree to comply with these Terms. Please review them carefully, as they outline your legal rights and obligations.

Definitions

– “LABOGEMDI” or “Company”: Refers to Labogemdi (Pty) Ltd, a provider of laboratory supplies, chemicals, and equipment.

– “Client”: Refers to any user of the Site, including customers, visitors, vendors, and contributors.

– “Product”: Laboratory supplies, equipment, chemicals, and consumables provided by Labogemdi.

– “Service”: Consulting, environmental testing, training, and other support offered by Labogemdi.

– “Order Confirmation”: The binding agreement established when Labogemdi confirms an order.

By using our website or purchasing from us, you agree to these Terms. If you do not accept these Terms, please refrain from using the website or making any purchases.

Section 1: Website Terms of Use

1.1 Age and Consent

By accessing our Site, you represent that you are of legal age in your jurisdiction or have consented to allow minor dependents to use this Site.

1.2 General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Information and content you submit, excluding credit card details, may be transferred unencrypted across networks. Credit card information will always be encrypted.

1.3 Acceptable Use

You agree not to use our Site or Services for any unlawful or prohibited activities, including:

– Violating laws or regulations.

– Infringing intellectual property rights.

– Harassing or discriminating against others.

– Uploading malicious code or viruses.

– Collecting personal information without consent.

Any violation may result in the termination of your access.

1.4 Accuracy, Completeness, and Timeliness of Information

While we strive for accuracy, we do not guarantee that information on our Site is complete or up-to-date. Content on the Site is provided for general information, and reliance on it is at your own risk.

1.5 Third-Party Links and Tools

Our Site may contain links to third-party websites or provide access to third-party tools. LABOGEMDI is not responsible for the content or functionality of these third-party resources, and you use them at your own risk. Please review their terms and policies before engaging with them.

Section 2: Product and Service Terms

2.1 Orders and Payment Terms

– Quotations and Pricing: Prices are exclusive of VAT unless otherwise noted. Quotes are typically valid for 30 days, after which prices may be revised.

– Order Confirmation: An order is accepted when Labogemdi issues written confirmation or ships the Product. We may reject orders at our discretion.

– Payment Terms: Full payment is required for non-credit customers upon placing an order. Credit terms may be offered to approved clients, payable within agreed terms by electronic funds transfer (EFT).

2.2 Delivery and Risk

– Shipping and Delivery: Products are shipped to the Client’s specified address, with transportation fees borne by the Client. International orders may incur import duties and additional fees.

– Risk: Risk passes to the Client upon delivery or, if collected by the Client or their representative, at the point of collection.

2.3 Product Warranties

LABOGEMDI provides only the manufacturer’s warranty, where applicable. It is the Client’s responsibility to familiarize themselves with the manufacturer’s warranty terms before purchase.

2.4 Returns and Cancellations

– Returns require prior authorization. A handling fee of up to 15% may be applied for returned items.

– Non-stock or custom items are non-cancellable once ordered.

Section 3: Billing and Account Information

3.1 Accuracy of Account Information

You agree to provide up-to-date and accurate account information for all orders. Labogemdi reserves the right to refuse or cancel orders based on account discrepancies or inaccuracies.

3.2 Refunds

Refunds are processed per our Refund Policy. Please review our policy for details on eligibility and process.

Section 4: User Submissions and Content

4.1 User Comments and Submissions

By submitting content to our Site, you grant Labogemdi permission to edit, publish, and distribute such content without compensation. Your content should not violate any third-party rights or contain offensive or harmful material.

Section 5: Privacy and Data Handling

Your submission of personal information is governed by our Privacy Policy. By using our Services, you consent to the processing of your data as outlined in our Privacy Policy.

Section 6: Limitation of Liability and Warranties

6.1 Disclaimer of Warranties

LABOGEMDI does not guarantee uninterrupted or error-free access to our Site or Services. All Services and Products are provided “as-is,” without any warranties.

6.2 Limitation of Liability

LABOGEMDI, including its directors, employees, and affiliates, will not be liable for any loss or damage resulting from your use of our Services or Products, except where prohibited by law.

Section 7: Indemnification

You agree to indemnify and hold Labogemdi harmless from any third-party claims arising from your breach of these Terms or any violation of law.

Section 8: Termination

LABOGEMDI reserves the right to terminate your access to the Site or Services for any breach of these Terms. Termination will not affect any outstanding obligations or rights accrued before termination.

Section 9: Governing Law and Dispute Resolution

9.1 Governing Law

These Terms are governed by the laws of South Africa, and any disputes arising from these Terms will be subject to South African jurisdiction.

9.2 Dispute Resolution

Disputes will first be attempted to be resolved through mediation. If unresolved, the dispute may proceed to arbitration under South African Arbitration Act provisions.

Section 10: Changes to Terms

We may update these Terms periodically, and it is your responsibility to review them regularly. Continued use of our Site or Services following updates signifies acceptance.

Section 11: Trademark Disclaimer

All trademarks, service marks, registered trademarks, product names, service names, and company names or logos appearing on this website are the property of their respective owners. Unless expressly stated, Labogemdi is not affiliated with, connected to, or sponsored by these trademark owners. Any references to third-party trademarks, brands, or products are for informational purposes only and do not imply endorsement or association.

Section 12: Contact Information

For any questions regarding these Terms, please contact us at:

– Email: info@labogemdi.co.za

– Business Registration Number: 2024 / 141910 / 07

– Enterprise Name: LABOGEMDI (PTY) LTD